In-person & Virtual Appointments in Didsbury, Alberta

Direct Billing Available

Let’s Get Started!

Taking that first step toward therapy can feel scary —I get it. It takes a lot of courage to reach out and I’m here to make the process simple and easy. Whether you are considering therapy for the first time, returning after a break, or simply exploring your options, you are welcome here. At Keep Glowing Psychology, my goal is to create a space where you feel safe, heard, and cared for from the very first moment of contact.

This page is designed to help you understand how to get in touch, what to expect, and how we can move forward together in a way that feels gentle and empowering. I’m here to answer any questions and I offer free 15 minute consults so see if we are a good fit!

I offer therapy to residents of Alberta, both in-person at my office in Didsbury and online/virtual for maximum flexibility!

Sunset over a sandy beach with grassy dunes and a cloudy sky.

How to reach me

You are welcome to connect in the way that feels most comfortable for you.

Email: kelsie@keepglowingpsych.ca

Email is usually the easiest way to reach me for general questions, scheduling requests, or inquiries about services. While I do my best to reply promptly, please avoid sharing sensitive personal details through email, as it is not a secure form of communication.

Online Booking:

You are welcome to skip the contact step and just book an appointment through my online booking site.

The online booking system allows you to see available appointment times and choose what fits your schedule. You can book your free 15 minute meet and greet, first session, and upcoming sessions.

Phone: (587) 850-0876
If you call and I am in session or unavailable, please feel free to leave a voicemail. Your message is kept confidential, and I will respond as soon as I can within my stated availability.

Contact Your Therapist

Here is a quick and easy way to send an email!

A person sitting at a desk in front of a computer with a yellowish glow from the screen. The room has a window with a view of a tree outside and orange curtains with a floral pattern. There are books and a soda can on the desk.

Also check out my social media pages! I have some great educational and informative content on my instagram page. It also gives you a feel for my style and my view on healing and therapy.

Socials

overcoming hard things

Virtual Counselling

We offer virtual counselling sessions to residents of Alberta. This includes video calls through JaneApp, Microsoft Teams, or phone calls.

Over the past couple years, the counselling community has seen a shift in how services are being delivered. There have been many proven benefits to online services, including greater accessibility. Online services also offer fewer barriers and more flexibility with schedules. However, it is important to be aware of risks. Ensure you have a confidential space to avoid being overheard by someone in your home. Be mindful of distractions and unforeseen technical problems.

We do our best to guarantee both therapist and client have a safe space for your experience. We can always troubleshoot technical issues together if need be.

virtual video or phone therapy

In-Person Face-to-Face

We are now offering in-person sessions in our office in Didsbury, AB. Just a short drive from surrounding areas like Carstairs, Olds, Cremona, and Crossfield. If you want to avoid traffic into bigger areas like Calgary, Airdrie, Red Deer or Cochrane, this is a great option!

in-person, face-to-face therapy

Additional Info

Fees

According to the Psychologist Association of Alberta, the fee for a Registered Psychologist is $235/hr.

We accept credit card and E-transfer payments.

We offer direct billing for Alberta Blue Cross, Greenshield, Sunlife, and Telus-Eclaims.

Telus-Eclaims captures an umbrella of insurance providers including:

  • Canada Life

  • Chambers of Commerce Group Insurance

  • Claim Secure

  • Desjardins

  • First Canadian

  • Great West Life

  • Group Source

  • Industrial Alliance

  • Johnston Group Inc

  • Manion

  • Maximum Benefit

  • Manulife

new growth, new beginnings

Sliding Scale

We understand not everyone has insurance coverage or can afford therapy, so, we offer a sliding fee ranging from $165-$235. Fee is determined based on individual need.

Cancellation Policy

We need 24 hours notice to reschedule or cancel an appointment. Late cancellations will be billed at the full cost of the session unless there are extenuating circumstances. This fee must be paid before the next appointment. Insurance does not cover canceled appointments or no-shows.

If you are running late, please email me. I will wait on the call for the first 15 minutes. If I have not heard from you, I will assume the session is canceled.

FAQs

  • This depends on your presenting concerns and needs. Most clients start out with weekly or bi-weekly sessions and space them out as they start making progress.

    Most clients find it takes 3 sessions to start feeling different and 10+ sessions to see lasting change.

  • Most extended health insurance plans cover all or part of the service fees of a Registered Psychologist. You can usually find your annual coverage for psychological services in the section of your policy. This is the same section that also lists chiropractors, physiotherapists, and massage therapy. The amount covered by your insurance changes by provider and policy.

  • A therapy hour is 50 minutes. This gives your therapist time to finish notes and do administrative work at the end of the session (booking next appointment, notes, direct billing or charging credit card for session ect.)

  • You will receive a welcome email and will be prompted to complete a service agreement/consent form prior to the first session. It is also helpful if you enter your payment information at this time in order to save time in the first session.

  • As per policy, it is required to have a credit card or a Visa debit card on file. However, we direct bill most insurance companies and also accept e-transfers if need be.

  • The College of Alberta Psychologists heavily regulates the education and formal training required for the accreditation of a “Psychologist.” To become a Psychologist in Alberta, practitioners are required to complete: 

    • Minimum level of education; Masters Degree inclusive of formal counselling practice 

    • 1,600 hours of supervised client hours 

    • Numerous professional examinations 

    In Alberta there are less regulations to work as a “counsellor.” This is one of the reasons why many insurance companies do not reimburse fees from working with counsellors. 

healing, growing